FAQ

Yes, you need to have a valid Webswing license while using Webswing commercially (further selling of Webswing deployed with your product), or internally within a commercial organization. For more information, please contact us.

No, you do not need a commercial license while evaluating Webswing for your solution. However, we highly recommend using the Pre-production support of Webswing during the development and testing phase. For more information, please contact us.

Webswing License is purchased together with the respective SLA (Service Level Agreement). SLA tiers are defined from the smaller ones suitable for single developers, to the highest used by global corporations. Another condition to consider is the number of concurrent users. According to the number of concurrent users (counted in Webswing Units), the price may differ for each SLA tier. For more information, please contact us.

You need a separate Webswing license for each of your products. Such licensing does not have to be identical and can be held under different conditions and SLA tier in accordance with your particular needs. We understand that each use case may be different; therefore, please contact us.

Webswing license is purchased together with SLA tier. There is an option to activate an unlimited number of Webswing Units for each SLA. In such a case, there is no need to count the concurrent users and no risk that you use some of the Webswing Units within your business infrastructure illegally. Please contact us for more information.

Yes, you need a license even if you are a non-profit organization. However, the Webswing leadership team feels a strong giving-back responsibility to all non-profit and academic organizations. Please contact us, and we believe that we will be able to find a cost convenient win-win solution for both sides.

Webswing does not get into contact with our Customer's customers. You, as an owner of the Combined product, will be the licensee. For more questions regarding on-premise deployments of the Combined product, please contact us.

In this case, you need for each of the respective Customer at least one Webswing Unit (1 Webswing Unit = 100 concurrent users). In case the individual Customer has more than 100 concurrent users, another Webswing unit for the Customer is needed.

Webswing Unit equals 100 concurrent users. The number of concurrent users is the key while counting Webswing Units. Webswing Unit equals 100 concurrent users. The number of servers or JVM processes are irrelevant for Webswing licensing.

No, you do not need a separate Webswing license for each of your servers. The separate license is needed for each of your software. Webswing licensing considers the number of your softwares, concurrent users, deployment method and SLA tier. For more information, please contact us.

Since the newest version of Webswing 21.1 released in April 2021, using Webswing under the conditions of AGPL is not allowed and source code is not publicly available. Using Webswing under the Affero General Public License (AGPL) is possible up to the Webswing version 20.2 only. In case of any questions, please do not hesitate to contact us.

Since the Webswing version 21.1, using Webswing without a valid Webswing license is illegal. For older Webswing versions (up to version 20.2), there is a possibility if you comply with Affero General Public License (AGPL) and use core Webswing without any additional and paid features. For more information about Webswing Licensing, please contact us.

We are supporting our Customers all around the globe online, via the internet; face-to-face meetings are very rare in our business. The support consists of emails and online conference calls using GoogleMeets, Webex, Skype, Zoom, Teams, and other technologies, we are very flexible to support our Customers. You can schedule a call with us here.

Indefinite support means the support of a specific Webswing version indefinitely, for the software solutions deployed with Webswing. Indefinite support is available for our active Customers with the highest license package. We also provide security patches and bug fixes for the respective Webswing versions.

Webswing Long Term Support version is always marked with “LTS”. It means the three years of monthly minor releases of the respective Webswing version. Webswing is following Oracle’s development cycle and always supports the two latest LTS Java versions. For more information check out our Release plan.

Our experts will support your team during the integration of your software solution and share their know-how with you. Since we have been developing Webswing since 2012, it is more likely that we have already met any issue you might be facing. Pre-production support saves time and money.

24/7 support is intended for those Customers that require the support anytime, including the holidays and weekend and time outside of UK working hours. Such Customers receive a 24/7 emergency phone number and respective PIN code to call Webswing experts. 24/7 is charged separately from the Webswing SLA license packages.

There are various Webswing licensing packages with SLA, including 24/7 support. Even the 24/7 packages are created with professional care to suit the particular needs of our Customers.

The Webswing documentation is accessible on our official website at https://www.webswing.org/docs/ Some parts of the documentation are only available after login with registered account on our Client Portal https://portal.webswing.org/ Some parts of the documentation is available for Customers only.

The major versions of Webswing are released every six months - in April and October of the respective year. The minor versions of Webswing are published every month for six months for non-LTS versions and three years for LTS versions of Webswing. For more information about Webswing's Release plan, read here.

Yes, this option is available for our Customers with respective SLA in combination with the supported versions. In the case of non-LTS Webswing versions, the support is available for 6 months and for LTS Webswing versions for three years. We strongly recommend using the LTS version of Webswing in combination with the respective SLA license package.

Yes, the support issue status is visible on our Client Portal. We follow the timelines defined in the respective SLA of our Customers.

We are working on further development of Webswing and publish the Development vision on our webpage. We are trying to be predictable for our Customers; therefore, we give in advance the information regarding new functionalities and advanced features of Webswing. We monitor the changing online environment and adjust our plans accordingly. Despite providing the clear vision for further development of Webswing software, Webswing® reserves the right to change its plans without prior notice and in accordance with the responsibility towards our active Customers.

The last version of Webswing altogether with examples of applications that can be deployed with Webswing is available on our official website in the “Downloads” section https://www.webswing.org/en/downloads.

Webswing version for evaluation purposes only is available on our Client Portal at https://portal.webswing.org/

Full versions of Webswing and source codes are available for download via privately managed repositories on our Client Portal https://portal.webswing.org/ and are tied up to valid commercial license.

We are very precisely building the Webswing documentation. We are providing support to our Customers in accordance with their SLA. If you are not a Webswing customer yet, please contact us.

Yes, Webswing has the solution for migrating your legacy application and can be very helpful in such a situation. First of all, you can run your legacy Java Desktop application in a web browser by leveraging the Webswing technology. You can step by step reprogram the modules/screens of your application into a web native framework of your choice. Webswing supports the coexistence of Java Swing/FX, SWT with native web technologies. For more information, see our Webswing Modernisation Framework, Migration video, try our Migration demo or check Migration examples with various frameworks like ReactJS, Angular, VueJS or Vaadin.

According to our experiences, both work well with Webswing. You can also use pure JavaScript. Please contact us for more technical questions.

Webswing has developed its own proprietary TestTool. For robust testing, we closely cooperate with First Quality Software GmbH ('QFS'), QFS supports testing of Webswing.

Yes, Webswing developed a feature called Cluster Engine. Please see the link to the Webswing documentation, where we share more information in this respect. Please contact us for a more detailed technical discussion about the Load balancer and other technical questions.

Yes, it is technically possible, however, we recommend using Webswing with the admin console - it would make your professional life more comfortable. Using the admin console saves a lot of time and gives you this additional value: Web based configuration, details of logs, connected users, cluster, session recording and playback, mirror view.

Please follow the instructions in the Webswing documentation where we share more information in this respect.

We are focusing with highest priority on the security of our software solution. The online world is changing rapidly. The security patches and bug fixes of minor versions of Webswing are published every month for six months for non-LTS versions, and every month for three years for LTS versions of Webswing. For some of our Customers, we publish security patches for older versions of Webswing 'indefinitely'. For more details, please contact us.

Please see our Release plan for more details.

Webswing does not have any access to your source codes. We deliver to our Customers License and Support. You do not have to disclose any part of your software components or infrastructure to us.

Webswing LTD is an Irish company, therefore the governing law in force is Irish law. In some special relations with our customers, we do accept different governing jurisdiction, however, for more details related to Webswing licensing, please contact us.

Webswing LTD is a fast-growing company, we do not intend to disappear from the market. However, to assure our Customers in this respect, we are giving the source codes available for them. In case you have more questions about the Webswing company or licensing; please contact us.

Webswing Ltd fully follows the provisions of GDPR. Even though Webswing software does not anyhow touch the personal data of its clients. The only personal data we store within our company are the names, phone numbers, and email addresses of our customers and potential customers, which we need in respect to provide our services.

Webswing has two offices within European Union - in Dublin, Ireland and Bratislava, Slovakia. Locations in Europe are strategically selected to bring the highest availability for eastern and western parts of the world, since Webswing provides its services all around the globe.

Webswing Ltd. provides to its clients a full package of services related solely to the Webswing software including custom development as per our Customers’ request. You can check out our Services section. For more questions, please contact us.